Hello all,
While creating the new cases on websites, there is drop down to choose a module
similarly how do we choose module in mobile application while creating the new case?
Thanks in advance.
similarly how do we choose module in mobile application while creating the new case?
Thanks in advance.
Hi Govardhan,
Currently, the mobile app only supports creating cases for one module per user. Most users will experience the same thing on the web application. In the first screenshot you have included, you are able to create a case as part of either the “cp” or “GBV” modules because you are logged in as a superuser, who has access to all data and actions in the system. An average case worker, however, will not see the dropdown that you see in this screenshot. Instead, they will automatically be taken to the forms for creating a new case for whichever module they are part of - typically CP or GBV.
I hope this answers your question.
Hi Jack,
So based on your reply, it is possible to select a different module instead of a cp in a mobile app, or any other new module. If so, please specify the steps for it.
Thanks in advance.
