Forms not showing up on the mobile

GBVIMS
1

I checked the following forms and they are all clicked to show on mobile, so I am not sure of the issue.

The following areas are inactive on the mobile version

UNDER CASES

  • Is survivor a person with disabilities

UNDER INCIDENTS

  • Was the incident a Harmful Traditional practice?
  • Incident location ( this gives option for villages leaving out Zones, case of Imvepi with 3 zones with matching villages)
  • ALLEGED PERPETRATOR; Age group of the alleged perpetrator, Alleged perpetrator’s relationship with survivor, Main occupation of alleged perpetrator
  • Who referred the client/survivor to you

ACTION PLAN

  • For example referral services; Health services: If rape was the client given PEP
  • When appropriate did you refer the survivor for this service
2

Hi! I have run into some issues with forms on mobile for v 1.5.17. The referral form (under cases) is not showing up on the mobile GBVIMS+. Additionally, the guiding questions and help text that appears when GBVIMS+ is accessed using a computer does not appear on the mobile version (specifically, on an Android). Can you please help me?

Thank you!

3

Hi

You (or your administrator) need to make sure that the tick box is checked to make the form visible on mobile - as shown

image
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you then should update the forms on the mobile device
The help text and guidance does not (currently) appear on the mobile version