Locations Not Appearing in Dropdown - Import Locations Required

CPIMS
,
1

The Locations dropdown is not showing when registering a new case or updating existing cases or adding new user in CPIMS+.

Settings
Settings1164×603 18.4 KB

When checking the Settings tab, the Locations section is highlighted. Upon accessing Locations, I receive the notification: “Please import Locations before creating any user accounts.”

image
image961×238 2.65 KB

2

How did you add the locations and in what heirarchy? Do you also have other admin levels apart from 4?

3

Hello, we have identified a fix for this issue and it is permanently fixed in release 2.13. Thanks!