How can one recall for a request if by any chance he/she has requested something he/she never meant to request. For example one intended to request for care plan approval but instead (by mistake) requested for case closure. This leads to having Pending closure approvals which were not meant to be requested for which cannot be approved. How can such pending approvals be removed? I only know one way of removing them is by approving them. But this was not meant for that. How then do we remove such pending approvals?
How can one again recall or do away with transfer rejects which ware done by a mistake. For example Instead of referring for counseling he/she transferred the case for counseling. We are having situations where a case worker home dashboards reads rejected transfers which were meant for referrals for psycho-social support after pediatric counselor rejects such cases