Roles Case Management Supervisors & Organization Focal Points unable to assign case records

GBVIMS
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1

CM Supervisor and Org Focal Point unable to use the ‘assign’ function to assign record owners from one caseworker to the next. The expected function is that when these roles assign a case record to another caseworker there is a banner that reads 'CASE ID# successfully transferred. This notification does not pop-up and the record owner does not change suggesting that the assign function is not working. Able to reproduce in alpha with some case records- but not others.

Tips on troubleshooting would be appreciated.

2

Which country is this being reported in?

3

This is being reported in Lebanon.

4

A similar thing has been reported regarding incidents on Cases when a GBV supervisor not able to assign a case with Incident to a different user

Steps to replicate:

  1. Login as GBV Supervisor
  2. Pick a case where Incident has been created
  3. Assign the case to a different user. Note the case is not resassigned and current owner details are not changed to different user
5

This has been fixed by Merged in prim-2408-assign-gbv-cases-incidents (pull request #5018) · primeroIMS/primero@7491293 · GitHub