CM Supervisor and Org Focal Point unable to use the ‘assign’ function to assign record owners from one caseworker to the next. The expected function is that when these roles assign a case record to another caseworker there is a banner that reads 'CASE ID# successfully transferred. This notification does not pop-up and the record owner does not change suggesting that the assign function is not working. Able to reproduce in alpha with some case records- but not others.
Tips on troubleshooting would be appreciated.