.csv exports issue

GBVIMS
1

Hello for TXB V2,

There is an issue with the .csv export.

When user does the following actions below the export contains random codes rather than legible script. I suspect this is to do with exporting while in arabic mode.

Cases> action_ export>.csv> password and export

Our current workaround is enabling .xls export for Caseworkers.

Kind regards
Elfriede

2

This has come up before. This isn’t an issue with Primero, but rather with how Excel renders Arabic characters in CSV files. You’ll need to enforce UTF-8 encoding on the file in Excel. See this post, where the issue was addressed previously: Export CSV does not format data